Dell Campus - Enterprise Expert Resource Center

Dell’s Oklahoma City Campus was in need of upgrading the business functionality of their Enterprise Expert Resource Center (EERC). The EERC contains a troubleshooting lab where Dell enterprise experts can duplicate a problem that a consumer may have by using any software or programs that the client has access to. Cory's Audio Visual was able to design and install a new audiovisual system, providing Dell's enterprise experts with the tools they needed to do their jobs more effectively. The new, state-of-the-art conference room now features a wall-mounted TV and inputs placed into the conference room table for localized presentations. Outside the conference room, another wall-mounted TV was installed. Each of the displays is connected to Dell’s Matrix system, a company-wide audiovisual distribution system, giving them the ability to pull video feeds from multiple sources.

"The Enterprise Expert Resource Center allows our IT professionals to troubleshoot for our clients in the lab and discuss important aspects of program management in the conference room. The conference room can really make all the difference in a sale because it’s all about presentation when we bring in a client. Having the capability to pull from a variety of resources through the Matrix distribution system is invaluable. There’s a lot of trust that goes into this business and Cory’s has earned ours with this install."
~Bobby Duncan, Oklahoma City Campus Facilities Coordinator

Problems Presented

  • Limited business functionality
  • Outdated conference room technology

Solutions Provided

  • Matrix distribution system
  • Inputs added to conference room table
  • State-of-the-art conference room technologies